Reviews

I just wanted to share how appreciative I am of the way the team at BAH treated me, specifically Mark. I've had a really rough experience with an issue on my car across many different repair shops, and so I tried going to BAH instead. They went above and beyond, and a treated me like a fellow human being. They gave me direction on what was best for ME, and not for them, and because of that they have a customer for life. Thanks, Mark. You're the man.

Absolutely loved taking our Mercedes to Bavarian! They walk you through every part of the inspection process, communication was daily and the prices were very reasonable! They went above and beyond to fix our vehicle and we received it back completely fixed with a quick return! Customer service is a 10/10 and we look forward to continuing to have all our needs met with our vehicle with them!

Does not do block/head machining.

I have a 1982 BMW 633 CSI, Mark and his team at Bavarian have acted beyond our expectations. They have earned our trust and confidence in their skill I will also be taking our Mercedes-Benz to his shop big thank you to Mark and team.

I tried to call and ask about a battery BMS reset in my 2022 vw. Their AI auto answering service was rather bad. It asked "what do you need help with" I said "battery" it asked what i needed help with with my battery "battery light reset" and it took that as the perfect time to switch to Spanish and ask for my name. I said "English" it asked again in English this time. I said a name. It asked again. I said my name one more time, and it asked again. I hung up. Then I got a text from a different number I never agreed to contact about calling me back. Just pick up your phone or a "leave a message and we'll call you back" Would be ideal. Update. Thank you for the reply here. I didn't use my real name because A, its complicated and your AI couldn't even handle "Joe Bobby" and B, I dont want to give my real name to some random AI. I didn't answer your call back because I don't want to do business with you after an unsolicited text and an AI that kept me in a name guessing circle. I will update to 4 vs 3 stars for your quick reply here and willingness to help.

This team is willing to go the extra mile to make sure it is done right.

Great service highly recommend

Always good, always courteous, always professional, and reasonably priced.

I have a 2015 VW TDI Passat. I was looking for a good alternative to the dealership for repairs on my car a s i feel like it is somewhat unique and have had bad experiences with general auto shops in the past. Bavarian Auto Haus is now where i take my car for all service and repairs. They seem to know certain intricacies of these cars and how to handle them and they have great customer service on top of that. My most recent issue involving a very difficult diagnosis was very frustrating as it was somewhat intermittent, and where the onboard diagnostics seemed to be no help at all involved me bringing the vehicle in multiple times. Isaac was awesome and worked with me on getting the car to show symptoms while at the shop so that the tech could accurately diagnose the issue and perform the repair. I am grateful for this shop as I love my car and hope to keep it in good running condition for many more years.

I have a 2015 VW TDI Passat. I was looking for a good alternative to the dealership for repairs on my car a s i feel like it is somewhat unique and have had bad experiences with general auto shops in the past. Bavarian Auto Haus is now where i take my car for all service and repairs. They seem to know certain intricacies of these cars and how to handle them and they have great customer service on top of that. My most recent issue involving a very difficult diagnosis was very frustrating as it was somewhat intermittent, and where the onboard diagnostics seemed to be no help at all involved me bringing the vehicle in multiple times. Isaac was awesome and worked with me on getting the car to show symptoms while at the shop so that the tech could accurately diagnose the issue and perform the repair. I am grateful for this shop as I love my car and hope to keep it in good running condition for many more years.